Solution support
We do not let you down
We understand how important it is for your business to keep your IT solutions running. That’s why we deliver top quality solutions which are thoroughly tested and which are easy to support. Despite all this and depending on your business model, it may be desirable for your organization to enter into support agreement with EMONEO.
Do you find your IT solution not reliable, causing unacceptable business interruptions? Choose EMONEO to to support your solution and be your partner for further developing the solution.
Why EMONEO
Reliability
Is reliability of your service a factor for you? Choose EMONEO to support the services. We not only resolve the issues as they come but we also apply problem management techniques to improve the service quality in the long term.
Continuity
If we support a solution, we actively maintain the knowledge about the solution and about the user community. This knowledge allows us not only to better support the solution but even to propose improvements and continue developing the solution if desirable.